There’s this trend with AI therapy scribes where companies are saying "Just record the whole session and we’ll generate the note for you!" Like that’s all a note is -- a transcript with a dash of AI to consolidate things.
But a real note reflects the therapist's clinical reasoning. Not just what the client said -- but what it meant. What mattered. What shifted. What carried over from the last session. What was new. What needs to happen next.
You can’t record that.
You can’t record a therapist’s intuition, training, or memory.
And sure -- there are tools out there that claim to transcribe, analyze, summarize, and structure everything automatically. But when it’s based on a raw recording, it can easily miss context, nuance, history, emotion -- all the things that make therapy... therapy. Something based on a real (and raw) human connection.
Jen and Jon went the other direction. No recording. No raw audio. Just the therapist's summary -- in their words -- after the session ends. Quill helps shape that into a clinical note, but the therapist decides what gets included and what doesn’t. AI assists. It doesn’t pretend to know better.
Because therapists aren’t stenographers typing away at a little typewriter, and so they don't need an AI stenographer. Therapists are professionals. And a note should reflect that.
