Every therapist has said it:
"I'm behind on my notes."
And every therapist has probably felt the follow-up feeling: guilt, stress, dread, maybe a little shame.
But here's the thing -- being behind on notes isn't just about time management. It's rarely about laziness. And it's definitely not because therapists don't care about documentation.
More often, it's about weight:
- The emotional weight of the sessions.
- The cognitive weight of translating raw human experience into structured language.
- The legal weight of knowing these notes might be read by someone else someday -- a client, a lawyer, an auditor, a judge.
It's about figuring out what matters and what doesn't.
It's about choosing the right words, because the wrong ones could misrepresent everything.
That's a lot. And it's every single session.
So when we built Quill, we didn't just ask "How can we make this faster?" We asked:
- How can we lower the mental overhead?
- How can we help therapists get started when they feel frozen?
- How can we offer structure without taking over?
We know the goal isn't to generate a perfect note from thin air. The goal is to support the therapist in capturing what matters, clearly and responsibly. And ideally, to make the whole process feel just a little less heavy.
So the next time a therapist says "I'm behind on notes", it's worth pausing before jumping to solutions. It’s not just a time problem. It’s a weight problem. A systems problem. And maybe even a trust problem -- with the tools, the templates, the pressure, the expectations. The goal isn’t to replace the therapist or rush them through. The goal is to build tools that actually lighten the load, while still respecting the care, context, and complexity that every note represents.